Your AIstrategyis only asstrong asyour people.
95% of AI projects fail — not because of the technology. Because organisations deploy it without their people.
Werner Tenten helps governments, enterprises, and SME leaders turn AI ambition into measurable results — through a proprietary Human-Centred [AI] OS™ grounded in Ubuntu values.
Human-Centred AI is not a philosophy. It's a competitive advantage.
Rooted in Ubuntu — the African philosophy that “a person is a person through other persons” — Werner's approach treats AI as a tool for amplifying human potential, not replacing it.
BCG Research
70% of AI value comes from people & process redesign.
Yet most organisations spend 90% of budget on the 30%.
Human First
Start with values, not tools
Evidence-Led
Research over hype, always
Ubuntu-Grounded
Relational intelligence at scale
Ubuntu teaches us that intelligence is not individual. It is relational. AI that ignores this will always underperform.
WERNER TENTEN · FOUNDER · HUMAN-CENTRED [AI] OS™
3.5×
Productivity gain
MIT Sloan — Human-AI collaboration
60%
Higher adoption rate
Stanford HAI — Human-centred design
25 years of doing it.
Not just advising it.
From engineering specialist to AI co-founder to independent advisor — Werner has been on both sides of every AI decision.
“I am not here to impress you with me. I am here to impress you with what you and your team can do with AI”
— Werner Tenten
250+
Leaders & Boards Advised
EXCO · C-Suite · Boards
$1B+
Services Revenue Scope Supported
Key Account Director at Topmost Innovative Companies Worldwide
25+
Years in Applied Technology
Buyer & vendor side
12+
Years in Applied AI
Startup to enterprise
50+
Enterprise Brands
Cross-industry, cross-continent
2015
First AI Predictive Model
CX industry — ahead of the curve
1991
First business at age 12. Entrepreneur from day one.
2000
Engineering Specialist & Executive, Telco
2012
Senior Solutions Advisor in the Top Tech Vendor
2013
Key Account Director, Top Tech Vendor, Managing Group Account Services Revenue > $1B
2014
Co-Founded Genii AI & Analytics - enterprise AI, Automation & Applications
2017
Co-founded & commercialised 1st AI predictive model in the CX industry
2024
Founder, Werner [1010], Human-Centred [AI] OS™ Framework & Advisory platform
2025
Founder, Get AI - Human-centred AI community in CX (advocating for Responsible AI in highly exposed customer operations)
Proof in the room.
Results in the numbers.
Last Keynote rating (May 2026) · 16 independent ratings
Average programme sessions quality score
AI confidence · AI Workforce Planning module
"Great Insights!"
— M Schlusche
"Excellent, valuable and insightful!"
— C Cornelson
"What an eye opener 👀"
— T Mavuso
"Very excited about AI"
— L Benn
"Can't wait for this week's lesson. You set the bar very high with the talk on Human Centered AI last week, Werner Tenten. Even though this programme is not complete, I am already recommending this to all. I have never experienced training that is so organised and filled with content that I can use immediately. Straight to the point learning, no fluff… just pure insight and lots of 💡 moments"
— M van Straaten
Programme Participant"The lessons and playbook sessions are incredibly informative and helpful"
— Anonymous
Survey ResponseMost AI advisors tell you what to do.
Werner has already done it.
The difference between advice and wisdom is experience. Werner brings both — and the intellectual honesty to tell you when the conventional wisdom is wrong.
95%
AI projects fail
Industry average
Primary barrier: organisational, not technical
70%
of AI value is people & process
BCG 10-20-70 Rule
Yet most budgets focus on the 30%
3.5×
productivity gain
MIT Sloan (2023)
Human-AI collaboration vs AI-only
60%
higher adoption
Stanford HAI
Human-centred design vs tech-first
Both sides of the table.
25+ years as buyer AND vendor of enterprise technology. Werner has signed the contracts, managed the implementations, and lived the consequences. That perspective is rare.
Vendor-agnostic. Unconditionally.
No vendor relationships. No referral fees. No preferred tools. Every recommendation is made solely in your best interests — and Werner will tell you when AI is not the answer.
Africa's perspective on global AI.
Ubuntu values — "a person is a person through other persons" — offer a fundamentally different lens on AI design. One that prioritises relational intelligence over transactional efficiency.
Failures shared openly.
"The skeletons of failures leave clues." Werner has co-founded companies, launched AI products, and made expensive mistakes. That hard-won experience is what you're actually paying for.
Research-led, not opinion-led.
Continuously researching and reporting on Applied AI — dividing hype from reality with named sources, real data, and honest assessments.
From boardroom to frontline.
Equally fluent in governance, risk, and ROI conversations with boards as in hands-on capability building with frontline teams. The full stack of AI transformation.
Werner also runs Africa's leading Human-Centred AI community in CX
Customer Operations roles are on the Top20 List of the WEF's highly exposed roles with AI. Explicit new skills & new roles pathways are required with AI literacy, judgement, and adaptability. Get AI is a research-led, people-centred platform helping CX, contact centre, and BPO leaders navigate this change, understand and apply AI practically. Independent. Ubuntu-grounded. Africa and beyond.
“AI without humanity isn't progress.”
— Werner Tenten
Advocate for Women Leaders in AI
Community advocate for responsible AI adoption
Leading the industry's ecosystem development for a Human-Centred OS™ across Africa and global markets.
Western Cape AI Cluster
Empowering citizen AI in the Western Cape
Member & Contributor
AI Expo Africa
Africa's premier AI conference & exhibition
Media Partner
Customer Experience Symposium
Where AI, CX, human & business value intersect
Speaker & Advisor
SA AI Association
Shaping responsible AI policy in South Africa
Member
Activate SA
Empowering citizen AI adoption across South Africa
Programme Partner
Practical AI intelligence
for leaders who act.
Werner shares what he's learning, testing, and applying — from the frontlines of Human-Centred AI advisory. No hype. No filler. Just the substance.
Applied AI Successes & Failures
Real deployments, real lessons
Human-Centred AI Research
Curated from MIT, McKinsey, Stanford HAI
AI Playbooks for Leaders
Practical frameworks you can use
Africa & Ubuntu AI Perspectives
A lens the world needs more of
Workforce & AI Readiness
Job preservation, not just job replacement
AI Tools Worth Your Time
Tested, not just reviewed
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